1. Be in the moment
2. Be authentic & humanistic
3. Volunteer discretionary effort constantly
4. Model high performance - desired behaviors that drive desired results
5. Respect & leverage separate realities
6. Be curious versus judgmental
7. Look in the mirror first - be accountable
8. Have courageous conversations
9. Provide timely, clear & specific performance expectations & feedback
10. Teach, coach & mentor - spend at least half your time developing others
Remember, it's about progress not perfection!
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